Heidelberg has resumed production in Shanghai with all employees back at work.
The company’s partner and largest single shareholder Masterwork MK has created MK Healthy and has already produced disposable medical face masks. To date, the MK Group said it has provided 35,000 medical face masks for the Heidelberg Group, and another 40,000 will follow shortly, primarily for the use of service technicians on customer assignments.
Rainer Hundsdörfer, chief executive at Heidelberg, says, “In these times of the coronavirus pandemic, our top priority is the health and safety of our employees and our customers. In terms of service, for example, we are relying even more heavily on our tried-and-tested and long-established Remote Service and the Heidelberg Assistant, taking care of everything we possibly can via digital telephony or video conferencing, and providing information via our customer databases.”
“The World Logistics Centre at the Wiesloch-Walldorf site has around 100,000 parts in stock, which means that more than 96 per cent of the parts ordered are available when the order is received. Customers benefit from digital business models, such as subscription.
