Ricoh and its affiliates have been awarded ‘Gold Provider’ Partner status in the Asia-Pacific region by Cisco.
This accolade, which was awarded following a comprehensive evaluation, where Ricoh showcased its expertise in implementing managed services, Cisco SD-WAN, and Cisco Meraki solutions, underscores the company’s dedication to innovation and exceptional customer support.
“We are honoured to be recognised as a Cisco Gold Provider,” said Kei Uesugi, managing director of Ricoh Asia-Pacific.
“This achievement reflects our team’s commitment and proficiency in delivering state-of-the-art managed SD-WAN services and Cisco Meraki solutions. We are excited to deepen our collaboration with Cisco and continue supporting SMB customers across the Asia-Pacific region.”
To achieve Gold Provider Partner status and support SMBs and other customers across the region, Ricoh APAC established the Ricoh Regional Network Operations Center (NOC) in 2022.
Located in Malaysia, the NOC serves as a shared service hub, enabling Ricoh offices throughout Asia-Pacific to offer high-value managed services at a reduced cost, complemented by on-site technical support available in eleven countries across the region.
As a Cisco Gold Provider Partner, Ricoh gains access to a wealth of resources, including advanced training, technical support, and marketing opportunities. This partnership will further enhance Ricoh’s Managed Services capabilities, providing customers with even more robust and reliable networking solutions.
Michiko Kamata, managing director of APJC Distributor and SMB Sales, says, “We are delighted to collaborate with Ricoh as a valued Gold Provider Partner. Ricoh’s commitment to excellence, deep understanding of Cisco technology, and focus on the SMB market make them an ideal partner. Together, we will empower businesses across the Asia-Pacific region to embrace digital transformation and achieve their strategic goals.”
